BASICS OF BUSINESS LETTERS

Basics of Business letters

The basics of good

business letter writing

are easy to learn. The following guide provides the phrases that are usually found in any standard business letter. These phrases are used as a kind of frame and introduction to the content of business letters. At the end of this guide, you will find links to sites that give tips on the difficult part of writing successful business letters - arguing your business objective. By using these standard phrases, you can give a professional tone to your English business letters. Once you understand these basics you can use this guide to different types of business letters to refine your skills for your business needs at your employers or your own small business organization. The StartDear Personnel Director,
Dear Sir or Madam: (use if you don't know who you are writing to)
Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a formal relationship with - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)
Dear Frank: (use if the person is a close business contact or friend)
The ReferenceWith reference to your advertisement in the Times, your letter of 23 ^{rd March,
your phone call today,
Thank you for your letter of March 5 th .}
The Reason for WritingI am writing to inquire about
apologize for
confirm
RequestingCould you possibly?
I would be grateful if you could
Agreeing to RequestsI would be delighted to
Giving Bad NewsUnfortunately
I am afraid that
Enclosing DocumentsI am enclosing
Please find enclosed
Enclosed you will find
Closing RemarksThank you for your help Please contact us again if we can help in any way.
there are any problems.
you have any questions.
Reference to Future ContactI look forward to ...
hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.
The FinishYours faithfully, (If you don't know the name of the person you're writing to)
Yours sincerely, (If you know the name of the person you're writing to)
Best wishes,
Best regards, (If the person is a close business contact or friend)
　

Sample Letter

Singh Tyres
5, West Avenue
Lodhi Road
Delhi-21
October 21, 2011
Managing Director (Sales)
British Agri Corp
Manaser, Gurgaon

Dear Mr Khanna:
With reference to our telephonic conversation today, I am writing to confirm your order for: 2500 Shockers for Honda Activa Ref. No. 123
The order will be transported/shipped within three days via UPS and should arrive at your plant in next 15 days.
Please contact us again if we can help in any way.
Yours sincerely,
Dr. Harjit SinghDirector, Singh Tyres